Keep track of and evaluate vendor performance versus The crucial element performance indicators (KPIs) outlined from the SLA, and use these evaluations to determine no matter if a contract ought to be renewed. You need to know what BPO is healthier at this stage, its record, present condition, and upcoming https://brookslcrgx.getblogs.net/70227556/not-known-factual-statements-about-bpo-teleperformance